The bird whisperer
Steve Nichols has a way with birds.
The founder of the UK's National Parrot Sanctuary connects with them in a way few people can understand.
Strolling through the centre at Friskney, in Lincolnshire, he can individually name most of the 414 parrots under his care.
And like a horse whisperer who can "break" troublesome equines, Mr Nichols has the ability to bond with the worst behaved birds.
He says: "I have got a natural affinity with parrots... they actually relate to me."
"When a wild creature will jump off the tree and come walking over to you, and when it has been someone's bad pet, then I think I just feel so special."
The majority of birds at the sanctuary are "problem pets" which overwhelmed their owners.
Mr Nichols said increasing numbers of owners were finding their parrots too much to handle and were surrendering them to the sanctuary.
At the current rate, he expects the sanctuary's stock to go up to more than 1,000 birds within two years.
The influx can be put down to the rising number of parrots being imported into the UK and the fact that the animals get more difficult to manage as they get older.
It is noise and aggression which usually drives most people to give up their birds.
When BBC News Online visited the sanctuary, one woman phoned Mr Nichols about giving away her bird after owning it for just nine days - despite paying ￡900 for it.
The bird had started attacking family members.
Mr Nichols says: "Most people just don't realize what they are getting themselves into when they buy parrots.... they are still wild animals and can be very difficult.
Mr Nichols changes his mobile phone ring tone every couple of days to stop his parrots mimicking it.
"It's not like dogs which are domesticated and have been living with humans for thousands of years."